This paper relates to the continuing research into the conduct of various parts of the Water Industry in Scotland relating to charges for Non-Domestic Properties which cannot be classified as Eligible Properties in terms of Section 27 of the 2005 Water Act.

It was submitted to the Commission on Parliamentary Reform on 13th March 2017, who verbally acknowledged receipt, and has now been published on the Committee's web site.

It is the culmination of the assessment on what is wrong with the Water Industry viz: it is NOT engendering an environment where small business's can prosper; indeed it can probably be said to be wholly detrimental.