This set of articles relates to non-domestic tenants in leased premises where the water and or sewerage supply is connected to the landlord's facilities, namely the common or shared areas. Noted that the landlord's staff and contractors et al also have access to these facilities.
The problem is that Scottish Water consider that the tenants of leased premises ought to be paying water, sewerage, and drainage charges, whereas the law appears to state otherwise.
The conduct of their Revenue Protection Service is questionable, and private limited company CMA Scotland's "Market Code" is also apparently at variance with the law.
The net result is an unstable and hostile environment for small business's, who employ a very large proportion of the working population, in which to survive, let alone start up and prosper.
This information is published as a matter of Public Interest. Whether it is specifically protected under the Public Interest Disclosure Act is unknown. [Link to http://www.11kbw.com/uploads/files/PHPaper.pdf failed as at 17th March 2018, originally downloaded on 18th May 2016. Available here.]
The opinions expressed are the reasonable comments of the authors who have relevant education, training and experience.
The articles are summarised below in reverse date order - that is newest first. The research was conducted aprroximately in this order.